Reference

How blacksatta Handles Your Personal Data

This privacy policy sets out exactly what personal data blacksatta collects when you use our platform, how we store it, who we share it with, and what rights…

Data collected only as neededSecure encrypted storageNo third-party sale of your dataFull account data access on requestIndia-based support for privacy queries
blacksatta How blacksatta Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Team online

Email Privacy Team

Send a written request to our dedicated privacy email address to ask for a copy of your data, request corrections, or raise a concern about how your information is being handled. We aim to respond within 7 working days of receiving your message.

Live Chat Support

Our live chat channel is available around the clock. If you have a question about what data we hold on your account or want to initiate a deletion request, connect directly with a support agent who can log your case and escalate it to the privacy team.

In-Account Request Form

Log in to your blacksatta account and navigate to the privacy section of your account settings. From there you can submit a formal data access or rectification request without needing to contact support separately, keeping a record on your account.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Retention and Account Security

We have put specific technical and procedural controls in place to keep your personal data safe from the moment you open your account to the point you choose…

Data Collection Principles

We collect only what is necessary to run your account and process transactions via UPI, Paytm, or PhonePe.

Cookie Usage

Our platform uses session cookies to keep you logged in and analytics cookies to understand which parts of the lobby…

Account Security Measures

Your account password is stored as a one-way cryptographic hash — we cannot read it, and neither can our support…

Data Retention Period

We keep your account data for as long as your account remains open and for a further period required by…

Who Can Access Your Data

Within blacksatta, your personal data is accessible only to teams that need it to operate your account — fraud prevention…

Requesting Changes or Deletion

You may ask us to correct inaccurate data, download a copy of everything we hold on you, or delete your…

Frequently Asked Questions About Our Privacy Policy

These are the questions we receive most often about how blacksatta manages personal data, cookies, and your rights as an account holder. If your question is not covered here, reach out through live chat or email and our privacy team will respond directly.

We collect your name, email address, mobile number, and the payment identifiers linked to your UPI, Paytm, or PhonePe transactions. We also log device type and session data to maintain account security and detect unusual login activity.

We share data only with payment processors — UPI, Paytm, PhonePe — as needed to complete your transactions. We do not sell or trade your personal data to advertisers, data brokers, or any unrelated commercial party under any circumstances.

Log in to your account and use the privacy request form in your account settings, or email our privacy team directly. We will compile and send your data within 7 working days of confirming your identity to prevent unauthorised access to your records.

Yes. Submit a deletion request via the in-account form or by emailing our privacy address. We will delete your data after any legally mandated retention period has passed and confirm completion to you once the deletion has been carried out on our systems.

We retain your data for the period required by applicable financial and regulatory law following account closure. After that period expires, your personal data is permanently removed from all our active and backup systems without exception.

We use session cookies for login continuity and analytics cookies to monitor lobby navigation patterns. You can accept, reject, or customise these via your browser settings. Disabling analytics cookies does not affect your ability to deposit via UPI, Paytm, or PhonePe.

Passwords are stored as cryptographic hashes that cannot be reversed — not even by our own support staff. Two-factor authentication via your registered mobile number adds a second layer so that only you can authorise new logins to your account.