Reference

Terms and Conditions That Govern Your Account

These terms form the binding agreement between you and blacksatta when you open an account and access our lobby — covering everything from how your account is created…

Applies to all account holdersJurisdiction-dependent accessUPI, Paytm, PhonePe coveredUpdated and version-datedGoverned by applicable Indian law
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blacksatta Terms and Conditions That Govern Your Account
TERMS CONTACT PATHS

Reach Us About Any Clause

If any part of these terms raises a question — whether about account eligibility, payment conduct rules, or how dispute resolution works — our support team is available around the clock. We aim to respond to terms-related queries within four hours during standard hours and within twelve hours at all other times. Use any of the three channels below.

Team online

Live Chat

Open the chat widget from any page on blacksatta.co to raise a terms query directly with our support team. We aim to acknowledge terms-related messages within fifteen minutes during operating hours.

Email Support

Send detailed terms questions to our support address listed in the contact section. Email suits longer clause-by-clause questions where you need a written record of our response for your own files.

Help Centre

Our Help Centre at blacksatta.co holds clause summaries, account-rule explanations and step-by-step answers to the questions we receive most often about these terms.

HOW WE HANDLE COMPLIANCE

Account Security, Data and Your Rights Under These Terms

We have put practical controls in place to protect your account and your data for the entire period that you hold an account with us.

Account Data Retention

We keep your account data for as long as your account is active and for a period after closure as…

Cookie Use

Our platform uses session and preference cookies to keep your account logged in and to remember your lobby settings.

Account Security Controls

Your account is protected by password authentication, and we recommend enabling two-factor authentication from your account settings page.

Payment Verification

Withdrawals via UPI, Paytm and PhonePe are subject to identity verification before the first payout is processed.

Requesting Changes to Your Account

To update personal details held on your account — name, phone number, linked UPI handle or email address — contact…

Contacting Us About These Terms

For any formal notice related to these terms — including dispute initiation or account-closure requests — send written notice to…

Frequently Asked Questions About These Terms

The questions below address what we hear most often from account holders about their rights, their obligations, and how specific clauses apply to everyday account use on blacksatta.co.

These terms become binding the moment you complete account creation on blacksatta.co. By submitting your registration details you confirm that you have read, understood and accepted every clause in the current version of these terms.

We can update these terms at any time, but we will notify you via the email address on your account before a material change takes effect. The version date at the foot of this page always shows the currently active version for your reference.

If you disagree with any clause, you should stop using your account and contact our support team to discuss your concern. Continued use of the lobby or wallet after a notified update is taken as acceptance of the revised terms.

Yes. Your wallet conduct — including deposits via UPI and Paytm and withdrawals via PhonePe — is governed by the payment obligations section of these terms. That section sets out verification requirements, processing windows and dispute procedures.

Send a data-access request to our support email with your registered account email in the subject line. We will compile and deliver your account data within seven business days as required under applicable Indian data rules.

After closure we retain your account data for the period required by applicable Indian law, after which it is deleted or anonymised. You can request confirmation of deletion once the retention period has passed by contacting our support team.

Access depends entirely on local law in your state or territory. It is your responsibility to confirm that using an online gaming account is lawful where you are located. We do not represent that access is permitted everywhere.

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